1220-04-03-.05

Data To Be Filed With The Commission

Last amended: 2018Year: 2026Length: 239 wordsOfficial source

Cite as Tenn. Comp. R. & Regs. 1220-04-03-.05

(1) The utility shall file with the Commission the following documents and information, and shall maintain such documents and information in a current status. (a) A copy of the utility’s tariff, which shall include, but not be limited to: 1. A copy of each schedule of rates for service, together with the applicable riders. 2. A copy of the utility’s rules, or terms and conditions, describing the utility’s policies and practices in rendering service. These rules shall include: (i) The lists of the items which the utility furnishes, owns, and maintains on the customer’s premises, such as water services, meters, and shut-off valves. (ii) General statement of the utility’s policy in making adjustments for wastage of water when such wastage occurs without the knowledge of the customer. (iii) A statement indicating the minimum number of days allowed for payment of a customer’s bill before service will be discontinued for non-payment. (iv) The utility’s extension plan as required in Rule 603.7. (b) A copy of each special contract for service. (c) A copy of each type of customer bill form. (d) The name, title, address, and telephone number of the person who should be contacted in connection with: 1. General management duties; 2. Customer relations (complaints); 3. Engineering operations; 4. Meter tests and repairs; and 5. Emergencies during non-office hours. (e) Conform with all applicable rules and regulations contained in Section 1 (General Public Utilities Rules Applicable to all Utilities).
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