UT Insurance Bulletin 2024-12(a)
Annuity Suitability
4315 South 2700 West, Suite 2300, Taylorsville, Utah 84129 ● Office (801) 957-9200 ● Facsimile (385) 465-6047 ● insurance.utah.gov
State of Utah
SPENCER J. COX
Governor
DEIDRE M. HENDERSON
Lieutenant Governor
Insurance Department
JONATHAN T. PIKE
Insurance Commissioner
To:
Utah Life Insurance and Annuity Licensees
From:
Jonathan T. Pike, Utah Insurance Commissioner
Date:
December 10, 2024
Subject:
Annuity Suitability
The Utah Insurance Department issues this Bulletin to provide guidance and to reinforce the
requirements for suitability in annuity transactions as stated in Utah Admin. Code R590-230,
Suitability in Annuity Transactions.
When making a recommendation for the sale of an annuity, including an exchange or
replacement of an annuity, an insurer and producer shall act in the best interest of the consumer
under the circumstances known at the time the recommendation is made, without placing the
producer’s or the insurer’s financial interest ahead of the consumer’s interest. Before issuing an
annuity, a producer shall comply with the best interest obligations in Subsection R590-230-4(1).
In the case of an exchange or replacement of an annuity, the producer shall consider the entire
transaction, which includes taking into consideration whether the consumer:
1. will incur a surrender charge, be subject to the commencement of a new surrender period,
lose existing benefits, or be subject to increased fees, investment advisory fees, or
charges for riders and similar product enhancements; or
2. has had another annuity exchange or replacement, including an exchange or replacement
within the preceding 60 months.
A licensee who fails to meet the best interest obligations or another provision of Rule R590-230
may be subject to enforcement penalties under Utah Code § 31A-2-308.
For questions related to this Bulletin, please contact the Health and Life Division at
life.uid@utah.gov or (801) 957-9290.
DATED this 10th day of December 2024.
_______________________________
Jonathan T. Pike
Insurance Commissioner
BULLETIN 2024-12(a)