R500-2-3. Program Administration

(1) The Department of Health and Human Services shall establish an office of ombudsman, which includes the disabilities ombudsman program. The office shall be responsible for the administration of the disabilities ombudsman program. (2) The ombudsman shall meet the following minimum qualifications: (a) executive and administrative experience; (b) experience in laws and policies regarding individuals with a disability; (c) leadership and program management skills; and (b) negotiation and problem resolution skills. (3) The ombudsman shall ensure the rights and privileges of an individual with a disability are upheld. (4) The ombudsman shall review, as needed, procedures of state entities that serve individuals with a disability. (5) The ombudsman shall develop a website that includes training and information regarding: (a) the role and duties of the ombudsman; (b) the rights and privileges of an individual with a disability; and (c) services available in the state to an individual with a disability.