WAC 388-101D-0025. Service provider responsibilities

(1) Service providers must meet the requirements of: (a) This chapter; (b) Each contract and statement of work entered into with the department; (c) Each client's individual support plan when the individual support plan identifies the service provider as responsible; and (d) Each client's individual instruction and support plan. (2) The service provider must: (a) Have a designated administrator and notify the department when there is a change in administrator; (b) Ensure that clients have immediate access to staff, or the means to contact staff, at all times; (c) Provide adequate staff to meet the needs of clients as identified in their person-centered service plans; (d) Not routinely involve clients in the unpaid instruction and support of other clients; (e) Not involve clients receiving crisis diversion services in the instruction and support of other clients; and (f) Retain all records and other material related to the residential services contract for six years after expiration of the contract.