23 CAR § 455-602. Unauthorized suspension

A utility may not suspend service to an account for the following reasons: (1) Not paying for nonutility merchandise or nonutility services purchased, rented, or leased from or through the utility; (2) Not paying for a different kind or different class of service; or (3) A utility is serving the customer through a separate active account and the customer does not pay for service to that account.