Arkansas · Regulations
Part 455
85 sections
85 sections
- 23 CAR § 455-10123 CAR § 455-101. Applicability
- 23 CAR § 455-10223 CAR § 455-102. Purpose and scope
- 23 CAR § 455-10323 CAR § 455-103. Definitions
- 23 CAR § 455-10423 CAR § 455-104. Exemption from rules
- 23 CAR § 455-10523 CAR § 455-105. Duties under the law
- 23 CAR § 455-10623 CAR § 455-106. Discrimination prohibited
- 23 CAR § 455-10723 CAR § 455-107. Retaliation prohibited
- 23 CAR § 455-10823 CAR § 455-108. Availability of rules
- 23 CAR § 455-20123 CAR § 455-201. Information on utility service
- 23 CAR § 455-20223 CAR § 455-202. Directory listing for utility billing and services
- 23 CAR § 455-20323 CAR § 455-203. Customer notice of rule and service changes
- 23 CAR § 455-20423 CAR § 455-204. Service, usage, and billing history information
- 23 CAR § 455-20523 CAR § 455-205. Customer service
- 23 CAR § 455-20623 CAR § 455-206. Complaints to the utility
- 23 CAR § 455-20723 CAR § 455-207. Complaints to the Arkansas Public Service Commission
- 23 CAR § 455-30123 CAR § 455-301. Application for service
- 23 CAR § 455-30223 CAR § 455-302. Application form submission requirements
- 23 CAR § 455-30323 CAR § 455-303. Extension of service
- 23 CAR § 455-30423 CAR § 455-304. Refusing service
- 23 CAR § 455-30523 CAR § 455-305. Disputed charge — Providing service
- 23 CAR § 455-40123 CAR § 455-401. Deposits from applicants
- 23 CAR § 455-40223 CAR § 455-402. Deposits from customers
- 23 CAR § 455-40323 CAR § 455-403. Calculation of average bill
- 23 CAR § 455-40423 CAR § 455-404. Guaranty in place of a deposit
- 23 CAR § 455-40523 CAR § 455-405. Interest payment on deposits
- 23 CAR § 455-40623 CAR § 455-406. Refunding deposits
- 23 CAR § 455-40723 CAR § 455-407. Deposits and customer name changes
- 23 CAR § 455-40823 CAR § 455-408. Deposits and changes in service locations
- 23 CAR § 455-50123 CAR § 455-501. Information on bill
- 23 CAR § 455-50223 CAR § 455-502. Bill form — Submission requirements
- 23 CAR § 455-50323 CAR § 455-503. Billing periods and standards
- 23 CAR § 455-50423 CAR § 455-504. Mailing date
- 23 CAR § 455-50523 CAR § 455-505. Due dates
- 23 CAR § 455-50623 CAR § 455-506. Late payment
- 23 CAR § 455-50723 CAR § 455-507. Late payment charges
- 23 CAR § 455-50823 CAR § 455-508. Estimated usage for billing
- 23 CAR § 455-50923 CAR § 455-509. Extended due date policy
- 23 CAR § 455-51023 CAR § 455-510. Levelized billing plans for electric and gas utilities
- 23 CAR § 455-51123 CAR § 455-511. Extended absence payment procedure
- 23 CAR § 455-51223 CAR § 455-512. Method of payment
- 23 CAR § 455-51323 CAR § 455-513. Returned check charge
- 23 CAR § 455-51423 CAR § 455-514. Partial payments
- 23 CAR § 455-51523 CAR § 455-515. Overpayments
- 23 CAR § 455-51623 CAR § 455-516. Meter reading requirements
- 23 CAR § 455-51723 CAR § 455-517. Billing metered service
- 23 CAR § 455-51823 CAR § 455-518. Meter tests at customer or Arkansas Public Service Commission request
- 23 CAR § 455-51923 CAR § 455-519. Billing corrections
- 23 CAR § 455-52023 CAR § 455-520. Separate metering and billing
- 23 CAR § 455-52123 CAR § 455-521. Transferring past due balances to other accounts
- 23 CAR § 455-60123 CAR § 455-601. Authorized suspension
- 23 CAR § 455-60223 CAR § 455-602. Unauthorized suspension
- 23 CAR § 455-60323 CAR § 455-603. Bankruptcy
- 23 CAR § 455-60423 CAR § 455-604. Notification of suspension of service
- 23 CAR § 455-60523 CAR § 455-605. Shut-off notice — Submission requirements
- 23 CAR § 455-60623 CAR § 455-606. Third-party notification of suspension
- 23 CAR § 455-60723 CAR § 455-607. Form and contents of shut-off notice
- 23 CAR § 455-60823 CAR § 455-608. Payment requirements to prevent suspension
- 23 CAR § 455-60923 CAR § 455-609. Suspension procedures
- 23 CAR § 455-61023 CAR § 455-610. Closing suspended accounts
- 23 CAR § 455-61123 CAR § 455-611. Collection fees
- 23 CAR § 455-61223 CAR § 455-612. Reconnection of service
- 23 CAR § 455-61323 CAR § 455-613. Delayed payment agreement and extension agreement
- 23 CAR § 455-61423 CAR § 455-614. Delayed payment agreements — Submission requirements
- 23 CAR § 455-61523 CAR § 455-615. Cold weather rule
- 23 CAR § 455-61623 CAR § 455-616. Agency guaranty of payment
- 23 CAR § 455-61723 CAR § 455-617. Medical need for utility service
- 23 CAR § 455-61823 CAR § 455-618. Elderly and individuals with disabilities
- 23 CAR § 455-61923 CAR § 455-619. Provisions for landlords and tenants
- 23 CAR § 455-62023 CAR § 455-620. Stopping service at customer request
- 23 CAR § 455-70123 CAR § 455-701. Application records
- 23 CAR § 455-70223 CAR § 455-702. Account records
- 23 CAR § 455-70323 CAR § 455-703. Deposit records
- 23 CAR § 455-70423 CAR § 455-704. Complaint records
- 23 CAR § 455-70523 CAR § 455-705. Test and inspection records
- 23 CAR § 455-70623 CAR § 455-706. Operating records
- 23 CAR § 455-70723 CAR § 455-707. Service outage records
- 23 CAR § 455-70823 CAR § 455-708. Location of records
- 23 CAR § 455-70923 CAR § 455-709. Reports to the Arkansas Public Service Commission
- 23 CAR § 455-80123 CAR § 455-801. Safe and adequate service
- 23 CAR § 455-80223 CAR § 455-802. Electrical inductive and conductive effects
- 23 CAR § 455-80323 CAR § 455-803. Extensions, additions, repairs, changes, and improvements
- 23 CAR § 455-80423 CAR § 455-804. Service interruptions
- 23 CAR § 455-80523 CAR § 455-805. Emergency repair service and telephone number
- 23 CAR § 455-80623 CAR § 455-806. Emergency response to outages
- 23 CAR § 455-80723 CAR § 455-807. Marking locations of underground facilities