359 NLRB 1412
Guide Dogs for the Blind, Inc.
1412
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
359 NLRB No. 151
Guide Dogs for the Blind, Inc. and Office and Profes-
sional Employees International Union, Local 29.
Case 20–RC–018286
July 3, 2013
DECISION ON REVIEW AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS GRIFFIN
AND BLOCK
On March 1, 2010, the Acting Regional Director for
Region 20 issued a Decision and Direction of Election in
which he found that the petitioned-for unit of canine wel-
fare technicians and instructors was appropriate because
those employees shared a substantial community of in-
terest. In accordance with Section 102.67 of the National
Labor Relations Board’s Rules and Regulations, the Em-
ployer filed a timely request for review, contending that
only a unit of “all employees involved in the process of
breeding, developing, training, and providing care for
guide dogs” was appropriate. On March 25, 2010, the
Board granted the Employer’s request for review solely
with respect to whether employees from the veterinary,
admissions and graduate services (AAGSO), breeding,
kennel, and puppy-raising departments must be included
in the petitioned-for unit.1 No party filed a brief on re-
view.
Having carefully considered the entire record in light
of our decision in Specialty Healthcare & Rehabilitation
Center of Mobile, 357 NLRB 934 (2011), which issued
after the Acting Regional Director’s Decision and Direc-
tion of Election, we find that the employees in the peti-
tioned-for unit are a readily identifiable group who share
a community of interest, and that the Employer has not
met its burden of demonstrating that employees in the
other “dog handling” classifications it seeks to include
share an overwhelming community of interest with the
petitioned-for employees so as to require their inclusion
in the unit. Accordingly, we affirm the Acting Regional
Director’s finding that the petitioned-for unit is appropri-
ate.
I. FACTS
The Employer breeds, raises, cares for, and trains
guide dogs for blind and visually-impaired persons
throughout the United States and Canada. The Employ-
er’s facility in San Rafael, California, covers 11 acres,
and includes a training office, a dormitory, a veterinary
clinic, and a large kennel complex. The kennel complex
is divided into separate freestanding kennels, including a
breeding kennel, a puppy-raising kennel, several kennels
1 The Board denied the parties’ requests for review in all other re-
spects. On August 27, 2010, a three-member panel affirmed the two-
member Board’s initial Order.
for training guide dogs, and receiving and boarding ken-
nels.
The Employer is headed by a president/CEO and has
several administrative divisions, each of which is headed
by a director. All of the employees at issue work in ei-
ther the community operations division or the training
division. The community operations division, headed by
Brent Ruppel, includes three departments: breeding,
kennel, and puppy-raising. The community operations
division is generally responsible for the first phase in the
development of the prospective guide dogs: breeding the
dogs, caring for them as puppies for 8 weeks, and then
placing the puppies in the homes of volunteer custodians
for 15 months.
The training division is headed by Terry Barrett, and
includes three departments: training, veterinary, and ad-
missions and graduate services. The training division is
generally responsible for the later stages of the process:
administering the guide-dog training program when the
dogs return to the Employer’s facility, and eventually
placing the trained dogs with blind and visually-impaired
students.
The Petitioned-For Unit: Canine Welfare
Technicians (CWTs) and Instructors
The Union seeks to represent two classifications of
employees in the training department of the training divi-
sion: canine welfare technicians (CWTs) and instructors.
The parties stipulated that both of these classifications
should be included in any unit found to be appropriate.2
The 12 CWTs report directly to the canine welfare man-
ager, who in turn reports to the training department direc-
tor. CWTs’ core duties include exercising, feeding, bath-
ing, and administering medications to the training guide
dogs, and cleaning their kennels. Although CWTs use
the training department office, which is located across
the street from the kennel complex, they spend approxi-
mately 80 percent of their work time in the training ken-
nel with the dogs. In addition to their duties with the
dogs, CWTs may assist blind and visually-impaired stu-
dents by picking them up from the airport and helping to
orient them in the Employer’s dormitory. The Employer
requires CWTs to have a high school diploma or its
2 The specific classifications stipulated to are: apprentice instructors
I, II, and III, licensed instructors, qualified instructors, master instruc-
tors, master licensed instructors, senior instructors, senior licensed
instructors, senior qualified instructors, canine welfare technicians I, II,
and III, senior canine welfare specialists, resident advisor/canine wel-
fare technician modified, canine welfare specialists, and training/class
specialists. For ease of reference, the several classifications of instruc-
tors will be collectively referred to as instructors, and the canine wel-
fare classifications will be referred to as canine welfare technicians
(CWTs).
GUIDE DOGS FOR THE BLIND, INC.
1413
equivalent. All of the CWTs are hourly-paid employees
in grades 5 through 8. Their work shifts are staggered
and generally cover the hours between 7 a.m. and 9 p.m.,
except for one resident advisor CWT who stays over-
night in the dormitory.
There are approximately 21 instructors,3 also in the
training department, who are responsible for training
both the guide dogs and the blind and visually-impaired
students. Instructors are overseen by six training/class
supervisors. Training generally occurs in successive
cycles. Instructors first spend 2 months training the
guide dogs, mostly off the Employer’s premises in the
surrounding community. Instructors then spend 3 weeks
working with the students and guide dogs together in
classrooms located in the Employer’s dormitory. In-
structors share cubicles in the same training office that
CWTs use. Unlike CWTs, instructors must have a State
license in addition to a high school diploma. Instructors
are hourly-paid employees at grades 7 through 11. They
work 5 days a week from about 7 a.m. to 6 p.m.
Included among instructors in the petitioned-for unit
are seven apprentice instructors, who are part of the Em-
ployer’s training apprentice program. These apprentice
instructors are mentored on the job by other instructors in
how to train the guide dogs and students. The apprentice
instructors report directly to the training department di-
rector. The Employer hires most apprentice instructors
from the ranks of the CWTs. Within about 6 months of
successfully completing the apprenticeship program,
most apprentice instructors receive their State licenses
and are hired by the Employer as qualified instructors; in
fact, 95 percent of the Employer’s qualified instructors
are hired from the ranks of its apprentice instructors.
Each training dog is assigned to a CWT for physical
care and an instructor for training. For this reason,
CWTs and instructors communicate and work together
closely on a daily basis to address matters regarding the
health and behavior of their assigned dogs. CWTs peri-
odically assist instructors in implementing behavior mod-
ification techniques when a training guide dog exhibits
problem behavior. Occasionally, CWTs are invited by
instructors to attend training sessions.
Other Employees
The Employer contends that the smallest appropriate
unit must include employees from five additional de-
partments: breeding, puppy-raising, kennel, admissions
and graduate services, and veterinary.
3 The Acting Regional Director states that there are 30 instructors;
however, the record indicates that there are only 21.
Breeding Department Employees
The Employer seeks to include in the unit three em-
ployees in the breeding department of the community
operations division: breeding colony supervisor, repro-
duction coordinator, and program coordinator. All three
employees report directly to the breeding department
manager. They work in the breeding department, which
is located in the kennel complex and includes a laborato-
ry, an office area, and a breeding kennel used only for
dogs in the breeding program. The breeding colony su-
pervisor spends about 80 percent of her worktime screen-
ing and interviewing applicants for the Employer’s vol-
unteer custodian program, and making home visits to
volunteers who have breeding or pregnant dogs in their
homes. She spends the other 20 percent of her time do-
ing hands-on work with the breeding dogs, including
assessing them for breeder status and overseeing natural
breedings and artificial inseminations. The breeding
colony supervisor position requires a high school degree
or its equivalent, a minimum of 3 years experience in
livestock breeding and associated inheritable disorders,
and a minimum of 2 years experience in canine reproduc-
tive techniques. The breeding colony supervisor is paid
at grade 9 and generally works 5 days a week from 9
a.m. to 6 p.m.
The reproduction coordinator oversees the ovulation
timing of dogs; determines breeding rates; performs se-
men evaluations and artificial inseminations; and manag-
es the Employer’s cryogenetic program. She spends
nearly 50 percent of her time in the breeding laboratory
performing these core duties; the other 50 percent of her
time is spent in the breeding office doing administrative
work involving cryogenetics and other issues pertaining
to breeding. The reproduction coordinator is required to
have a high school degree, and a minimum of 2 years
experience in the principles and practices of canine re-
production or a license as an animal health technician.
The reproduction coordinator works 5 days a week from
7 a.m. to 3 or 4 p.m., and is paid at grade 8.
The program coordinator provides administrative as-
sistance to the breeding department and serves as the
primary contact with the public and the volunteers. The
position entails extensive typing, telephone, and filing
work. The program coordinator reports to the breeding
and dog placement director, is required to have a mini-
mum of 3 years experience in an administrative position,
and is paid at grade 7.
Generally, breeding dogs remain separate from other
dogs, and training department employees are not permit-
ted in the breeding kennel, which is overseen by kennel
technicians. CWTs may occasionally enter the breeding
office and communicate with the breeding department
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1414
when taking care of dogs that are being evaluated as pro-
spective breeders but have not moved into the breeding
kennel. There is, however, no evidence of any perma-
nent or temporary transfers of employees between the
breeding and training departments.
Puppy-Raising Department Employees
The Employer seeks to include in the unit seven com-
munity field representatives and two dog placement co-
ordinators in the puppy-raising department of the com-
munity operations division. All employees in this de-
partment report directly to the puppy-raising manager,
who reports to Director of Community Operations Rup-
pel. After puppies are born, they stay in the puppy ken-
nel at the San Rafael campus for a period of 8 weeks and
are then housed with volunteers until the age of 15
months. The community field representatives are re-
sponsible for monitoring the puppies that are housed with
the volunteers. The community field representatives are
assigned to cover different regions of the country, and
they closely monitor the health and behavior of over 100
puppies in their respective regions. Many community
field representatives work out of their homes.4 The vast
majority of their time is spent traveling to homes where
the puppies are being housed.5 They are in constant
communication with the puppy-raising manager at the
San Rafael facility, and they attend meetings there four
to six times a year. Community field representatives are
required to have a minimum of 5 years experience in dog
obedience or handling. Community field representatives
are salaried employees paid at grade 10.
The two dog placement coordinators in the puppy-
raising department are responsible for facilitating the
successful placement of nontraining dogs (such as retired
or career-change dogs) in an appropriate setting.6 The
coordinators respond to queries involving the dog place-
ment program; interview applicants; monitor care given
to the dogs in the kennel; evaluate each dog’s behavior
and temperament; and perform administrative tasks. The
dog placement coordinators must have a minimum of 2
years experience in assessing dog health, temperament,
and behavior, and are hourly employees paid at grade 8.
Community field representatives in the puppy-raising
department respond to inquiries from training department
personnel regarding the development of particular dogs.
The puppy-raising department also works with the train-
ing department to ensure that the community field repre-
4 For example, four community field representatives work out of
their homes in California, and one each does so in Oregon, Washington,
and Colorado.
5 Work at home and travel together constitute approximately 75 per-
cent of a community field representative’s time.
6 It is unclear in which building these employees work.
sentatives are adhering to puppy-raising protocols. There
is no evidence of any permanent or temporary transfers
of employees between the puppy-raising department and
the training department.
Kennel Department Employees
The Employer seeks to include in the unit approxi-
mately 25 kennel department employees, including a
kennel-training supervisor, a kennel supervisor, an assis-
tant kennel manager, kennel technicians, dog care spe-
cialists, senior dog care specialists, and a kennel program
coordinator.7 The kennel department employees report
directly to the kennel manager, who reports to Director
of Community Operations Ruppel. Kennel department
employees generally work only in the breeding, puppy-
raising, and receiving kennels; they physically care for
all dogs other than guide dogs in training.
Kennel technicians are primarily responsible for dog
care duties, including grooming, feeding, bathing, medi-
cating, and exercising dogs in the puppy-raising kennels.
They may also care for adult dogs being boarded at the
facility or for “career-change” dogs, and help with breed-
ing and whelping. Kennel technicians spend nearly 80
percent of their time in the kennel complex caring for
dogs. One kennel technician works the graveyard shift,
and is responsible for all the dogs in the kennel complex,
including those in the training kennels. Kennel techni-
cians are hourly paid employees at grade 5.
Dog care specialists are responsible for providing
physical and psychological care to nontraining dogs.
These employees keep the kennels clean, help during the
whelping process, and care for puppies. They also in-
struct others in proper dog handling, dog care, and the
administration of medication. Dog care specialists are
hourly paid employees at grade 8.
The other kennel employees that the Employer seeks
to include in the unit perform the same essential dog-care
tasks as kennel technicians and dog care specialists but
with additional administrative and managerial responsi-
bilities. They are hourly paid employees at grades 9
through 11. The kennel program coordinator is an ad-
ministrative assistant who also assists in the kennel de-
partment.
Two current kennel technicians were formerly CWTs
in the training department; there is no evidence of any
kennel employees transferring to the training department.
7 The supervisory status of the assistant kennel manager, kennel-
training supervisor, and kennel supervisor was not resolved by the
Acting Regional Director. The status of the kennel manager is not
contested.
GUIDE DOGS FOR THE BLIND, INC.
1415
Admissions and Graduate Services Employees
The Employer seeks to include in the unit 13 field ser-
vice managers (FSMs) who work in the admissions and
graduate services department of the Training Division.
FSMs report to the director of admissions and graduate
services, who reports to Training Division Director Bar-
rett. FSMs are licensed employees who are responsible
for conducting home visits and helping graduates of the
program with any dog-related issues that may arise. The
FSMs help the students transition from class to home and
also provide telephonic assistance as needed. Seventy-
five to eighty percent of their worktime is spent in the
field. They also conduct home interviews for prospec-
tive applicants and assist with apprentice education via
followup visits. All but three FSMs work out of their
homes at locations around the country; the FSMs who
work at the Employer’s facility share an office in the
administrative building. FSMs are salaried employees
paid at grade 12.
FSMs require the same licensing as instructors in the
training department and use the same training manual as
instructors. However, FSMs also use a unique field
training manual, and their training and work tech-
niques—while similar in nature to those of instructors—
instead focus on the needs of individual clients in their
homes and local communities rather than at the Employ-
er’s facility. Occasionally, instructors will perform the
same type of in-home followup work as FSMs, and
FSMs will sometimes mentor apprentice instructors who
are making home visits. FSMs and instructors also
communicate directly regarding the progress of students
and guide dogs in the program. At the time of the hear-
ing, one of the Employer’s instructors had recently trans-
ferred to an FSM position; there is no evidence that any
FSMs have permanently transferred to positions in the
training department.
Veterinary Employees
In the veterinary department of the training division,
the Employer seeks to include approximately five veteri-
nary technicians, including a supervising veterinary
technician to whom the others report.8 The veterinary
clinic is located within the kennel complex and provides
medical care to all of the Employer’s dogs located at its
facility or housed with volunteer custodians, as well as to
dogs that have graduated from the Employer’s training
program. If instructors, CWTs, or kennel technicians
believe that there is a medical issue with any of the dogs,
they will bring the dogs to the veterinary clinic. Veteri-
8 The supervisory status of the supervising veterinary technician was
not resolved by the Acting Regional Director.
nary technicians examine, evaluate, vaccinate, and de-
worm dogs, as well as dispense medications. Veterinary
technicians are not required to have any education be-
yond high school, but they are expected to have a few
years of experience in that capacity. Several of the veter-
inary technicians are registered with the State, which
requires completing courses and passing a test; these
registered veterinary technicians can perform certain
tasks that the others cannot legally perform, such as in-
ducing anesthesia and extracting teeth. Most of the vet-
erinary technicians work 4 days a week for 10 hours a
day; they are on-call 24-hours a day, 7 days a week, in-
cluding holidays. They are hourly paid employees at
grade 9.
In providing medical care to the dogs, veterinary tech-
nicians regularly interact with training department em-
ployees as well as employees in all of the other depart-
ments at issue. There is no evidence of any temporary or
permanent transfers of employees between the veterinary
clinic and the training department.
Terms and Conditions of Employment Common
to all of the Disputed Employees
All of the employees at issue share similar benefits and
are subject to the same policies and procedures. Em-
ployees who spend 60 percent of their time outdoors re-
ceive a rainwear and shoe benefit; these include the
CWTs, instructors, and apprentices. All employees who
work at the San Rafael facility share the same break-
room, lounge area, and parking lots.
II. ANALYSIS
The Board’s decision in Specialty Healthcare set forth
the principles that apply in cases like this one, in which a
party contends that the smallest appropriate bargaining
unit must include additional employees (or job classifica-
tions) beyond those in the petitioned-for unit. As ex-
plained in that decision, when a union seeks to represent
a unit of employees “who are readily identifiable as a
group (based on job classifications, departments, func-
tions, work locations, skills, or similar factors), and the
Board finds that the employees in the group share a
community of interest after considering the traditional
criteria, the Board will find the petitioned-for unit to be
an appropriate unit.” 357 NLRB 934, 945. If the peti-
tioned-for unit satisfies that standard, the burden is on the
proponent of a larger unit to demonstrate that the addi-
tional employees it seeks to include share an “over-
whelming” community of interest with the petitioned-for
employees, such that there “is no legitimate basis upon
which to exclude certain employees from” the larger unit
because the traditional community of interest factors
“overlap almost completely.” Id., slip op at 11–13, fn.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1416
28 (quoting Blue Man Vegas, LLC v. NLRB, 529 F.3d
417, 422 (D.C. Cir. 2008)). Applying this framework
here, we find that the petitioned-for employees constitute
an appropriate unit.
A. CWTs and Instructors are a Readily Identifiable
Group and Share a Community of Interest
The CWTs and instructors are “readily identifiable as a
group.” They are all the employees in the two classifica-
tions in the training department—CWT and instructor—
that perform the function of training and caring for active
service dogs at the Employer’s facility.
The CWTs and instructors share a community of inter-
est, as well. In determining whether employees in a pro-
posed unit share a community of interest, the Board ex-
amines:
whether the employees are organized into a separate
department; have distinct skills and training; have dis-
tinct job functions and perform distinct work, including
inquiry into the amount and type of job overlap be-
tween classifications; are functionally integrated with
the Employer's other employees; have frequent contact
with other employees; interchange with other employ-
ees; have distinct terms and conditions of employment;
and are separately supervised.
Specialty Healthcare, supra, slip op. at 9 (quoting United
Operations, 338 NLRB 123, 123 (2002)).
Here, the CWTs and instructors work in the same ad-
ministrative division and department and use the same
training department office. Although they have separate
immediate supervisors, both work under the direction of
the training department director. Moreover, their work
“has a shared purpose and . . . is functionally integrat-
ed:”9 they perform complementary tasks at the Employ-
er’s facility in preparing the training dogs and students
for service away from the Employer’s facility. Instruc-
tors are primarily responsible for providing substantive
training; they rely on the CWTs to provide physical care
to the dogs in a way that best facilitates the training reg-
imen. To this end, they work together closely to monitor
the health of the dogs and resolve specific behavioral
issues. In fact, they are the only employees who regular-
ly work with the guide dogs and students during the
training phase of the process in the facility and who in-
teract with dogs in the training kennels. In this capacity,
they have only limited contact with other employees, and
there is little evidence of interchange between employees
in other departments and those in the training depart-
9 Northrop Grumman Shipbuilding, 357 NLRB 2015, 2017 (2011).
ment.10 Indeed, 95 percent of instructors have pro-
gressed from the apprentice instructor positions, and the
Employer hires most of its apprentice instructors from
the ranks of its CWTs, creating a clear career ladder for
these positions. Further, both CWTs and instructors are
hourly paid; receive similar benefits, including the rain-
wear and shoe benefit; and are subject to the same Em-
ployer policies.
Although there are some differences between CWTs
and instructors, we find them insufficient to overcome
the strong evidence of community of interest. Instructors
are required to obtain certification from the State; ac-
cordingly, they are paid at higher grade levels. CWTs
and instructors also work different hours and at times in
different physical spaces. But in most other respects
relevant to the community-of-interest factors, the em-
ployees in the petitioned-for unit are the same. See DTG
Operations, 357 NLRB 2122, 2126 (2011).11
B. Employees in Other “Dog-Handling” Classifications
do not Share an Overwhelming Community of Interest
with CWTs or Instructors
Because Specialty Healthcare issued after the Acting
Regional Director’s decision in this case, the Acting Re-
gional Director did not expressly address whether em-
ployees in the other “dog-handling” classifications
shared an “overwhelming” community of interest with
the petitioned-for employees. The Acting Regional Di-
rector did find, however, that these other employees had
separate and distinct interests from CWTs and instruc-
tors. Applying Specialty Healthcare, we find that the
Employer has failed to demonstrate that other “dog-
handling” classifications share an overwhelming com-
munity of interest with the petitioned-for employees.12
10 See Continental Web Press, 262 NLRB 1395, 1396 (1982) (find-
ing a distinct community of interest where various employees in the
same department worked together to complete a discrete organizational
task, and had little contact or interchange with other employees), enf.
denied 742 F.2d 1087 (7th Cir. 1984).
11 Cf. Odwalla, 357 NLRB 1608, 1612 (2011) (declining to find
community of interest where “recommended unit does not track any
lines drawn by the Employer, such as classification, department, or
function”).
12 The Acting Regional Director’s decision issued before Specialty
Healthcare, which clarified that it is the employer who bears the burden
of demonstrating the existence of an overwhelming community of
interest extending beyond an otherwise appropriate petitioned-for unit.
Id., slip op. at 12–13 fn. 28. Here, it is not clear whether the Acting
Regional Director allocated the burden of proof to the Employer. In
sustaining the Acting Regional Director’s conclusion, we expressly do
so. But even assuming that Specialty Healthcare effected a change in
this respect, rather than simply clarifying the existing burden, we find
that imposing the burden of proof on the Employer is not a retroactive
change that “work[s] a ‘manifest injustice.”’ See SNE Enterprises, 344
NLRB 673, 673 (2005) (citations omitted). As in SNE Enterprises,
there is no evidence that the Employer relied on any precedent relieving
GUIDE DOGS FOR THE BLIND, INC.
1417
In Specialty Healthcare, the Board held that two
groups share an overwhelming community of interest
when their community of interest factors “overlap almost
completely.” Here, the employees in the breeding, pup-
py-raising, and veterinary departments share virtually no
overlapping factors with the employees in the petitioned-
for unit. Those employees work in separate administra-
tive departments, report to different managerial chains,
and work in separate physical spaces. Moreover, they
perform different job functions that require “specialized
skills and training:”13 breeding department employees
must have experience in breeding and canine reproduc-
tion; puppy-raising employees must have experience in
dog obedience and handling; and veterinary technicians
must have veterinary experience.
As the Employer correctly points out, employees in the
kennel department and the admissions and graduate de-
partment do perform certain tasks similar to those per-
formed by employees in the petitioned-for unit. Specifi-
cally, the work of the kennel employees in providing
physical care to dogs in various kennels somewhat re-
sembles the work the CWTs perform in the training ken-
nel. Likewise, FSMs perform some similar training
functions offsite as do instructors at the Employer’s facil-
ity. Nonetheless, we find that, for the reasons discussed
below, given all the circumstances these shared charac-
teristics do not outweigh other factors demonstrating that
the kennel employees and FSMs do not share an over-
whelming community of interest with the CWTs or in-
structors. See Grace Industries, LLC, 358 NLRB 501,
504 (2012) (although the evidence showed “some degree
of overlap between the asphalt pavers and other employ-
ees, this alone does not render a separate unit of asphalt
pavers inappropriate”); and Charles H. Tompkins Co.,
185 NLRB 195, 196 (1970) (“[T]he fact that other em-
ployees perform some of the same tasks is not sufficient
in itself to render the requested unit inappropriate”)
Kennel employees work in a different department and
division than the CWTs and instructors, and they report
to different managers. In addition, kennel employees
it of the burden of proof; indeed, the Employer presented extensive
evidence aimed at demonstrating the extent of the community of inter-
est between the training department employees and the Employer’s
other “dog handling” employees. Id. Moreover, like SNE Enterprises,
this is a representation case, where the Board’s ordinary rule is to apply
its decisions retroactively, including to all pending cases. Id. at 673–
674. In addition, imposing the burden on employers in the limited
circumstances specified in Specialty Healthcare “d[oes] not otherwise
represent a significant departure from a well-settled area of the law.”
SNE Enterprises, 344 NLRB at 674. For these reasons, the Employer
has not been prejudiced by our application of Specialty Healthcare.
See Northrop Grumman, supra, 357 NLRB 2015, 2017 fn.8.
13 Overnite Transportation Co., 322 NLRB 347, 347 (1996).
provide physical care for puppies and career-change
dogs, a wholly distinct population than the training dogs
cared for by the CWTs. The dogs in the training kennel
are specifically excluded from their purview. Kennel
employees have little formal contact or interchange with
the petitioned-for employees in the training department,
and their work is not connected to the discrete training
module that is jointly administered by CWTs and instruc-
tors.
Likewise, while FSMs and instructors have compara-
ble qualifications and perform related substantive duties,
they work toward distinct goals in geographically dispar-
ate locations. FSMs are in a different department and
report to a different managerial chain. Unlike instruc-
tors, who provide training to dogs and students before
they leave the Employer’s facility, FSMs perform post-
graduate services: they attend to dogs and students who
have already completed the onsite program. Significant-
ly, their work takes place away from the Employer’s
campus and consists almost entirely of home visits in
different parts of the country. In contrast to the more
general training that takes place at the Employer’s facili-
ty, the services provided by FSMs cater specifically to
the needs of the dogs and students in their homes and
communities. The distinctive focus of FSMs’ work is
evidenced, in part, by their reliance on a separate field
training manual.14 The uniqueness of the FSMs’ position
is further borne out by the fact that, unlike most of the
other employees, FSMs are salaried rather than hourly.
The Employer also argues that all “dog-handling” em-
ployees must be included in the unit because “all of the
dog care classifications . . . work together to accomplish
the growth, development, training, and care of guide
dogs throughout the dogs’ lives.” But here, where each
classification has a “separate role in the process” and
employees in the training department have only limited
interaction and interchange with other classifications, we
decline to find an overwhelming community of interest
between them. See DTG Operations, supra at slip op. 7.
In support of its argument, the Employer relies on Buck-
horn, 343 NLRB 201 (2004), and Publix Super Markets,
343 NLRB 1023 (2004), two pre-Specialty Healthcare
cases in which the Board cited functional integration as a
factor in rejecting the appropriateness of a smaller unit.
In Buckhorn, supra, however, the Board found that, un-
like here, there was a significant degree of interaction,
contact, and interchange among all classifications, as
well as extensive evidence of permanent transfers. Id. at
14 See Northrop Gruman, supra at slip. op. 4 (finding no overwhelm-
ing community of interest where employees performed distinct job
functions).
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1418
203–204. Likewise in Publix, supra, the Board cited
“significant plantwide interchange” and regular contact
between employees as reasons for rejecting the smaller
unit sought by the union. Id. at 1027. In contrast, the
Employer here has failed to demonstrate that its “dog-
handling” employees are so functionally integrated as to
blur the pronounced differences that exist between the
interests of the petitioned-for training department em-
ployees and the other employees that the Employer seeks
to include.
Conclusion
For the reasons explained above, we find that CWTs
and instructors are a readily identifiable group who share
a community of interest among themselves. We further
find that the Employer has not demonstrated that its other
“dog-handling” employees share an overwhelming
community interest with either the CWTs or the instruc-
tors. Under Specialty Healthcare, the petitioned-for unit
thus constitutes an appropriate unit for bargaining.
ORDER
The Acting Regional Director’s Decision and Direc-
tion of Election is affirmed. This proceeding is remand-
ed to the Regional Director for appropriate action con-
sistent with the Decision and Order.