Pre-Investigation Actions on Allegations Originating Through

5370 - Pre-Investigation Actions on Allegations Originating Through the CMS location (Rev. 243; Issued: 06-12-26; Effective: 06-12-26; Implementation: 06-12-26) Most complaints originate through the SA and are recorded and controlled by the SA. When a complaint is filed directly with the CMS location, however, the CMS location assumes those initial SA responsibilities.