Massachusetts · Regulations
101 CMR 30.00 — Statewide Long-term Care Ombudsman Program
20 sections
20 sections
- 101 CMR 30.01Scope and Purpose
- 101 CMR 30.02Definitions
- 101 CMR 30.03Establishment of the Statewide Long-term Care Ombudsman Program
- 101 CMR 30.04Responsibilities of Agency in the Administration of the Ombudsman Program
- 101 CMR 30.05Functions and Responsibilities of the State Long-term Care Ombudsman
- 101 CMR 30.06Functions and Responsibilities of Host Agencies for Local Ombudsman Programs
- 101 CMR 30.07Designation of Local Ombudsman Programs
- 101 CMR 30.08Refusal, Suspension, or Removal of Local Ombudsman Program Designation
- 101 CMR 30.09Certification of Local Ombudsman Program Directors and Ombudsman Representatives
- 101 CMR 30.10Training Requirements for Ombudsmen Representatives
- 101 CMR 30.11Access to Facilities and Related Records
- 101 CMR 30.12Complaint and Problem Resolution Procedures for the Ombudsman Program
- 101 CMR 30.13Interagency Agreement
- 101 CMR 30.14Resident Council, Family Councils, and Community Advocacy Groups
- 101 CMR 30.15Ombudsman Program Information, Disclosure, and Confidentiality Requirements
- 101 CMR 30.16Conflict of Interest
- 101 CMR 30.17Nondiscrimination in Service Delivery
- 101 CMR 30.18Nondiscrimination in Employment
- 101 CMR 30.19Affirmative Action
- 101 CMR 30.20Severability