940 CMR 6.12
Limitations on Implied Warranties Prohibited
It is an unfair or deceptive act for a seller of a product purchased for personal, family, or
household purposes to use any words or phrases which state or imply a limitation on the implied
warranties of merchantability and fitness for a particular purpose, including phrases such as, as
is, with all faults, and all sales final. However, a seller may adopt an all sales final return policy,
if it clearly and conspicuously discloses that policy in its advertisements and in-store signs and
includes in such disclosures the following or substantially similar language: All Sales Final
Except for Defective or Non-conforming Goods.