201 CMR 11.09
The Arbitrator
(1) A single arbitrator will conduct each hearing. The choice of the arbitrator is not subject to the
approval of either party.
(2) The arbitrator shall not have a personal interest inthe outcome ofanyhearing, nor be acquainted
with any of the participants, nor hold any prejudice or bias toward any party or class of parties which
might be involved in the proceedings. The arbitrator must disclose such fact to the parties prior to the
hearing.
(3) If either party has a reasonable basis to believe that an arbitrator has violated 201 CMR
11.09(2), the party may request that the arbitrator be disqualified by submitting the request in writing
to the OCABR and the arbitration firm and before the hearing if based on information known at that
time.
(4) The arbitrator shall be guided by the standards of ethical conduct established in โThe Code of
Ethics for Arbitrators in Commercial Disputesโ prepared by a Joint Committee consisting of a Special
Committee of the American Arbitration Association and a Special Committee of the American Bar
Association.