Massachusetts · Regulations
201 CMR 11.00 — New and used motor vehicle arbitration
24 sections
24 sections
- 201 CMR 11.01Purpose and Definitions
- 201 CMR 11.02Arbitration Requests
- 201 CMR 11.03Processing of Arbitration Forms
- 201 CMR 11.04Notification and Scheduling of Arbitration Hearings
- 201 CMR 11.05Rescheduling Arbitration Hearings
- 201 CMR 11.06Defaults
- 201 CMR 11.07Withdrawal
- 201 CMR 11.08Requests for Information
- 201 CMR 11.09The Arbitrator
- 201 CMR 11.10The Hearing
- 201 CMR 11.11The Decision
- 201 CMR 11.12Disputing the Arbitrator’s Decision
- 201 CMR 11.13The Award for “Used Cars”
- 201 CMR 11.14Damaged Vehicles
- 201 CMR 11.15Used Vehicle Dealer Warranty
- 201 CMR 11.16Used Vehicle Dealer Warranty Repair Period
- 201 CMR 11.17Used Vehicle Dealer Warranty Repair Receipts
- 201 CMR 11.18Manufacturer Warranty Repairs
- 201 CMR 11.19Used Vehicle Dealer Repurchases
- 201 CMR 11.20Used Vehicles Purchased For Less Than $700
- 201 CMR 11.21Resale of Repurchased Vehicles
- 201 CMR 11.23Notices to Consumers (New Vehicles)
- 201 CMR 11.24Sales Reports
- 201 CMR 11.25Miscellaneous Provisions