Disputing the Arbitrator’s Decision

(1) The arbitrator, OCABR, orthearbitrationfirm may make " technical corrections" to an arbitrator's decision. "Technical corrections"shallgenerallybe defined as computational corrections, typographical corrections, or other minor corrections. (2) Either party may request a technical correction in writing, setting forth the requested correction and reason therefor, and must be received by the OCABR and the arbitration firm within 14 days of the mailing of the arbitrator’s full written decision. A request for technical corrections will not toll the 21 day award/appeal period. (3) All claims concerning procedural irregularities, or complaints concerning an arbitrator’s conduct or legal errors should be made by parties in writing to the OCABR. This information is requested to assist the OCABR in its oversight of the arbitration process and will not constitute an appeal of any kind. (4) A dissatisfied manufacturer or dealer may appeal a decision through a court of competent jurisdiction. A dissatisfied consumer may file suit against the dealer under M.G.L. c. 93A.