The Award for “Used Cars”

(1) After an arbitrator’s finding in favor of a consumer, the dealer shall notify the consumer whether it intends to issue an award or appeal the decision. If the dealer indicates its intention to issue an award, the dealer and the consumer shall take all reasonable steps to ensure that the award is issued within the award/appeal period. Among other reasonable steps, the consumer and thedealer shallcooperatewith each other to execute all necessary documents in order to clear the title of any encumbrances. (2) The consumer shall have the option of rejecting the award and retaining possession of the vehicle. A consumer who rejects an award will not be entitled to further M.G.L. c. 90, § 7N¼ warranty repairs. (3) In computing the award/appeal period, the last day of the period so computed shallbe included unless it is not a business day, in which event the period runs until the end of the next business day. (4) Within seven days after issuing a refund to a consumer pursuant to an award, the dealer shall notify the arbitration firm in writing of the consumer s name, the arbitration firm case number, the date and amount of the refund.