Patient Rights

(1) Patients shall have a right to present complaints, either orally or in writing, and to have their complaints addressed and resolved as appropriate in a timely manner. (2) All applications, certificates, records, reports, and all legal documents, petitions and records made or information received pursuant to treatment in a Facility directly or indirectly identifying a patient shall be kept confidential in accordance with T.C.A. § 33-3-103; Health Insurance Portability and Accountability Act of 1996 (HIPAA) regulations at 45 Code of Regulations (CFR) Parts 160 and 164, Subparts A and E; and Confidentiality of Alcohol and Drug Abuse Patient Records regulations at 42 CFR Part 2. (3) Patients have the right to a humane treatment environment that affords reasonable protection from harm, exploitation, and coercion. (4) In addition to the above Patient Rights, Facility shall follow the Patient Rights requirements that apply to nonresidential settings as detailed in 0940-05-06.