Quality Assurance Reviews

(1) The TBI CSU will be responsible for conducting Quality Assurance Reviews for each agency at least once in each audit cycle and will include a review of the following: (a) All offense reports within a specified time period; (b) Calls for service logs, where applicable; (c) Data submitted by the agency during the same time period; and (d) Quality control issues with the agency data; (2) The TBI CSU upon completion of the review will generate a formal report detailing findings and recommendations for corrective actions; (3) The agency will have a specified time frame to submit a written response to the formal written report which should include corrective actions initiated by the agency to address findings.